Strictly Business

Instead of wrestling a recliner today I was up front on the battle lines.  I got to see first hand how to deal with customers and the steps it takes to get them what they need.  Each scenario is different and requires special planning.  Things such as how much fabric will be needed and hours of labor need to be taken into account to give an estimate and see if the customer is still interested.  Working with the customer requires patience but also enthusiasm.  A lot of the work is helping them decide which fabrics will work best for their particular need and explaining to them what needs to be done in order to accomplish their finished look. I became more familiar with cutting and measuring fabric, and also with the computer programs used to keep the business in line.  Each customer that came in needed something completely different, it kept the day interesting and helped me to learn a broad spectrum of tasks.